Terms & Conditions

Personal Information

Arrowsoft Consultancy Pvt Ltd is the licensed owner of the brand arrowsofterp.com, poolkargo.com and the website arrowsoft.in This Privacy Policy provides succinctly the manner your data is collected and used by Arrowsoft Consultancy Pvt Ltd on the Site. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by Arrowsoft Consultancy Pvt Ltd in the manner provided in this Privacy Policy.


The prices mentioned at the time of ordering will be the prices charged on the date of the delivery.Although prices of most of the products do not fluctuate daily but some of the Product prices do change daily. In case the prices are higher or lower on the date of delivery not additional charges will be collected or refunded at the time of the delivery of the service/product.

Cancellation by Site / Customer

You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

Return & Refunds

We have no refund policy and there are no financial penalties whatsoever.

Modification of Terms & Conditions of Service

Arrowsoft Consultancy Pvt Ltd may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.


Termination policy will be defined and governed by customer and Arrowsoft Consultancy Pvt. Ltd.